Last updated: May 23, 2018
It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What cookies are
A cookie is a small software file stored temporarily or placed on your computer’s hard drive. The main purpose of a cookie is to allow a web server to identify a user’s computer and web browser and tailor web pages and/or login information to a user’s preferences. Cookies help us promptly display the information needed to use the capabilities on the Service and other information which we consider to be of interest to visitors to the Sites and users of the Service. By gathering and remembering information about website preferences through cookies, we can provide a better web and marketing experience. Cookies do not give us access to your computer.
The types of cookies Tixio uses
There are two types of cookies: session cookies and persistent cookies. We use both session and persistent cookies. Session cookies allow us to uniquely identify your browser while you are logged in and to process your online transactions. Session cookies disappear from your computer when the web browser is closed or computer is turned off. We also utilize persistent cookies to make it easier to log into and use the Service. Persistent cookies remain on computers after the web browser is closed or the computer is turned off.
Cookies on customer sites
Cookies set by us are called “first-party cookies,” while cookies set by others are called “third-party cookies.” A third-party cookie can recognize your device both when it visits our Services and when it visits certain other websites or mobile apps. Tixio does not control how third-party cookies are used, so you should check the website of a third-party cookie provider for more information about how they are used.
Both first-party and third-party cookies can serve many functions, including analytics, marketing, and advertising. For more information about how you can control advertising or analytics cookies, please see the relevant section below.
We do not track or respond to browser “Do Not Track” requests.
Cookies and your Personal Information
Some cookies are associated with your account and Personal Information, while others are not. We generally treat information collected by cookies and other technologies as non‑Personal information. However, to the extent that IP addresses or similar identifiers are considered Personal Information by local law, we also treat these identifiers as Personal Information. If we combine non-Personal Information with Personal Information, then the combined information will be treated as Personal Information for as long as it remains combined.
|Category of use||Description|
|Authentication||These cookies help us show you the right information by personalizing the Services to your account.|
|Security||These cookies help us detect suspicious or malicious activity on our Services, and support other security features.|
|Preferences and functionality||These cookies allow our Services to recognize you and your preferences. For example, they can auto-fill a form for you, provide you with customized content, remember your application settings, and more.|
|Advertising||These cookies allow us to show you advertising about Tixio on and off the Services. They tell us whether you took an action after seeing one of our ads, such as signing up for a webinar or other event by Tixio. They also let our advertising partners know how well our ads are doing by measuring the ad’s success and the types of interactions people have with our ads.|
|Research, performance, and analytics||These cookies help us understand how well our Services are doing by measuring your interactions with our Services. We use insights from these cookies to improve on current Services, and to research and develop new Services, features, or products. They also help us use plugins on our Services that allow you to enjoy certain functions, such as sharing our pages on your social media accounts.|
Managing first-party cookies with your browser settings
If you would like to control the first-party cookies on our Services, you can use your browser to enable, disable, or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help,” “Tools,” or “Edit” settings). However, please be aware that if you set your browser to disable cookies, you may not be able to access secure areas of the Services and other parts of the Services may also not work properly.
Many browser manufacturers provide helpful information about cookie management, including, but not limited to:
- Google Chrome
- Mozilla Firefox
- Safari (Desktop) or Safari (Mobile)
- Android Browser
- Internet Explorer
If you use a different browser, please refer to your browser’s documentation. You can also find out more about how to change your browser cookie settings at www.allaboutcookies.org.
Advertising and/or analytics cookies Tixio uses and how to control them
We use third-party advertising and analytics tools to help us measure traffic and usage trends for the Service and to share offers with individuals who may be interested in our Services. The Services primarily use the following advertising and/or analytical tools, for which we include relevant privacy information and opt-out options:
- Google Analytics and Google Adwords
- Mixpanel ( We are planing to use Mixpanel soon )
- Facebook Pixel and Remarketing Service
You can learn more about Logrocket use of information collected.
If you would like more information about cookies and targeted advertisements, or want to opt out of having this information used by companies that are part of the Network Advertising Initiative, please visit www.networkadvertising.org/choices.
Tixio`s use of log files
Tixio gathers certain information automatically and stores it in log files. This information includes an anonymized internet protocol address as well as browser, internet service provider, referring/exit pages, search terms, operating system, date/time stamp, and clickstream data. Otherwise, we generally use this information as we would any Usage Data, to analyze trends, administer and maintain the Service, or track usage of various features within the Service.
Tixio`s use of clear GIFs/web beacons
When you use the Service, we may employ clear GIFs (also known as web beacons) which are used to track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
The shelf lives of cookies
The length of time we keep your cookie information depends on the type of cookie. A session cookie will only stay on your device until you stop browsing. However, persistent cookies and other types of tracking information may be stored by your device until they expire or are deleted (i.e., after you’ve finished browsing).
We may, in our sole discretion, modify or update this Policy from time to time. If we make any material changes to this Policy, we will endeavor to notify you by email or by posting a prominent notice on the Sites prior to the change becoming effective, but will not be liable for any failure to do so. We encourage you to periodically review this page for the latest information on our privacy practices. Your continued use of the Service constitutes your acceptance to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of the Service.
If you have questions regarding this Policy or about the privacy practices of Tixio , please contact us by email at [email protected]